18 low data
Dog Grooming & Boarding Service
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Full GroomingGrooming with Boarding & Daycare
Catswell - Premium Cat Hotel, Cat Care, Cat Grooming & Cat Boarding @ Subang, Selangor
Full GroomingCat GroomingPet Spa & Specialty TreatmentsGrooming with Boarding & Daycare
82
composite score
- Services
- Full Grooming, Cat Grooming, Pet Spa & Specialty Treatments
- Reviews
- 307
What recent reviews say
Catswell earns consistent praise for clean facilities, caring staff, and frequent updates during boarding and grooming. However, a detailed review from a former loyal customer details pricing inconsistencies, surprise surcharges, and lack of policy clarity that led to dissatisfaction and departure to a competitor.
Praised for
- attentive staff and genuine care for cats
- frequent photo and video updates
- clean facilities
- responsive communication
- convenient grooming and vaccination packages
Watch-outs
- inconsistent pricing and surprise add-on charges
- lack of transparency on boarding fees
- unclear grooming policies
- inadequate litter provision for boarding cats
friendly-staffclean-facilitygood-with-anxious-petsnice-finishpoor-communicationinconsistent-resultsoverpriced
Strengths
- frequent video and photo updates of cats
- clean, well-maintained cat hotel environment
- experienced staff with strong customer rapport
How we scored this
Methodology Star rating 86
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
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